evaluation of parental satisfaction of nursing care in thalassemic children

evaluation of parental satisfaction of nursing care in thalassemic children tavasoli sh1, alhani f2 received: 16 july, 2010 accepted: 25 oct, 2010 abstract background & aims: hospitalization for parents and children causes anxiety. therefore, evaluation of parents' satisfaction concerning their child's nursing care is necessary. observing parental satisfaction is important in determining the quality of child care. the purpose of this study was to determine parental satisfaction with hospitalized children’s health care. materials & methods: the descriptive study covered 60 parents of thalassemic children in three hospitals of east gilan. data were gathered by a questioner on demographic characteristics and another questioner investigating the parents' satisfaction rate in six areas of health care information, family participation, communication, clinical skills, overall satisfaction, and emotional needs. the analysis of the data was carried out by spss. results: the findings revealed that 10.3% of parents were satisfied with the health care. there was a significant relationship between parents’ age, education level, child’s history of hospitalization, and health care satisfaction. conclusion: in order to increase client's satisfaction of hospital services more effort is required. keywords: satisfaction, children, parents address: nursing faculty, gilan university of medical sciences, gilan, iran, tel: (+98 911) 2482078 email: [email protected]